[] () a way of deciding what abilities are needed to do a particular job and discovering how well sb is doing their job, by looking at real examples of the way people have behaved in the job that have had good or bad effects关键事件法（通过观察职工在某一事件中的表现，从而考察职工从事某一种工作的能力）◆The critical incidents method can be used to decide on training needs for managers.关键事件法可以用来决定经理的培训需求。